Welcome to Wholesome Press
At Wholesome Press, we pride ourselves on blending creativity, quality, and heartfelt storytelling into every product. Discover our range of beautifully designed books, cards, and printed items, all crafted to spark imagination, joy, and connection. Explore what we have to offer and how we can contribute to your family's story and special moments.
Frequently asked questions
It all began with a simple idea fuelled by a deep passion for storytelling and design. As an online business based on the Gold Coast, Australia, Wholesome Press prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence and sparks imagination, joy, and connection.
What types of personalised products do you offer?
We specialise in beautifully designed children’s books, inspirational books, greeting cards, prints, and other meaningful printed items. Many of our products can be personalised to add that special touch, blending creativity, quality, and heartfelt storytelling.
What makes Wholesome Press products unique?
Our products are crafted with a passion for storytelling and design, aiming to spark imagination, joy, and connection. We pride ourselves on the high quality of our materials and the unique, heartfelt stories we bring to life, ensuring every item is a treasured keepsake.
What are your shipping options and costs?
We offer various shipping options across Australia, with costs calculated at checkout based on your location and chosen delivery speed. We aim to get your order to you as quickly and safely as possible.
Can I track my order?
Yes, once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number and a link to monitor your parcel's journey to your doorstep.
What is your return and exchange policy?
Your satisfaction is important to us. If you're not completely happy with your purchase, please contact us within [[30 days]] of receiving your order to discuss returns or exchanges. Personalised items may be subject to specific conditions.
Can I cancel or change my order after it's been placed?
If you need to cancel or change an order, please contact us as soon as possible at [[info@wholesomepress.com.au]]. We'll do our best to accommodate your request, especially for non-personalised items, before it has been processed for dispatch.
Are your children's books suitable for specific age groups?
Yes, our children's books are designed with various age groups in mind, from toddlers to early readers. Each product description includes recommended age ranges and themes to help you choose the perfect story for your little one.
Can i preview my personalised item before purchase?
For many of our personalised products, you'll be able to see a preview of your customisation during the ordering process to ensure it's exactly what you envisioned. Look for the preview option on the product page.
How long will it take for my order to arrive?
Standard delivery within Australia typically takes [[3-7 business days]] after dispatch. Personalised items may require an additional [[2-3 business days]] for creation. You'll receive an estimated delivery window when you place your order.
Do you ship internationally?
Currently, Wholesome Press primarily ships within Australia from our Gold Coast location. We are exploring international shipping options for the future. Please contact us if you have a specific international shipping inquiry.
What if my order arrives damaged or incorrect?
We take great care in packaging our products, but if your order arrives damaged or if there's an error, please reach out to us immediately at [[info@wholesomepress.com.au]] with your order number and photos of the issue. We'll work quickly to resolve it.
How can i get support if i have another question?
We're here to help! You can reach our friendly customer support team by emailing us at [[info@wholesomepress.com.au]] or by filling out our contact form on the [[Contact]] page. We aim to respond to all inquiries within [[1 business day]].